Effective Date: September 29, 2026
At Kingsford HVAC LLC ("Kingsford HVAC," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request services, contact us, or communicate with us through phone, email, text messaging, or AI-assisted systems.
We may collect:
Name
Phone number
Email address
Service address
Billing information
HVAC equipment information
Service history
Information submitted through website forms, emails, phone calls, text messages, or AI communications
We use your information to:
Schedule appointments
Provide HVAC services
Prepare estimates and invoices
Process payments
Respond to customer inquiries
Send appointment reminders
Provide maintenance notifications
Improve customer service and business operations
Meet legal and regulatory requirements
Kingsford HVAC LLC may utilize AI-powered communication tools, including our virtual receptionist, Larry, the HVAC Guy, to assist with scheduling, customer inquiries, and service requests.
Information shared with AI systems may be processed and stored solely for customer service, scheduling, and business operations.
By providing your phone number, you consent to receive calls, voicemails, and text messages related to:
Scheduling
Appointment reminders
Service updates
Customer support
Maintenance reminders
Invoice and payment notifications
Message and data rates may apply.
We do not sell, rent, or trade your personal information.
Information may be shared with:
Payment processing providers
Scheduling and customer management platforms
Licensed subcontractors when necessary to complete services
Government authorities when required by law
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Our website may use cookies and analytics tools to improve website functionality and user experience.
Utah residents may request access to, correction of, or deletion of personal information maintained by Kingsford HVAC LLC, subject to applicable legal and record retention requirements.
Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
Kingsford HVAC LLC
Phone: (801) 721-5318
Email: kingsfordhvac@gmail.com
Website: https://kingsford-hvac.com