Privacy Policy

Effective Date: September 29, 2026

Privacy Policy for Kingsford HVAC LLC

At Kingsford HVAC LLC ("Kingsford HVAC," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request services, contact us, or communicate with us through phone, email, text messaging, or AI-assisted systems.

Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • HVAC equipment information

  • Service history

  • Information submitted through website forms, emails, phone calls, text messages, or AI communications

How We Use Your Information

We use your information to:

  • Schedule appointments

  • Provide HVAC services

  • Prepare estimates and invoices

  • Process payments

  • Respond to customer inquiries

  • Send appointment reminders

  • Provide maintenance notifications

  • Improve customer service and business operations

  • Meet legal and regulatory requirements

AI-Assisted Communications

Kingsford HVAC LLC may utilize AI-powered communication tools, including our virtual receptionist, Larry, the HVAC Guy, to assist with scheduling, customer inquiries, and service requests.

Information shared with AI systems may be processed and stored solely for customer service, scheduling, and business operations.

Text Messages and Phone Communications

By providing your phone number, you consent to receive calls, voicemails, and text messages related to:

  • Scheduling

  • Appointment reminders

  • Service updates

  • Customer support

  • Maintenance reminders

  • Invoice and payment notifications

Message and data rates may apply.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared with:

  • Payment processing providers

  • Scheduling and customer management platforms

  • Licensed subcontractors when necessary to complete services

  • Government authorities when required by law

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website functionality and user experience.

Utah Privacy Rights

Utah residents may request access to, correction of, or deletion of personal information maintained by Kingsford HVAC LLC, subject to applicable legal and record retention requirements.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

Contact Us

Kingsford HVAC LLC
Phone: (801) 721-5318
Email: kingsfordhvac@gmail.com
Website: https://kingsford-hvac.com